ServiceCam.Pro — Remote eyes for pros
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Live video calls for service teams

See the problem before you send the truck.

Send your customer a link and start a live video call from their phone. Your technician can see the issue, check model numbers and error codes, capture important details, and arrive with the right tools and parts.

No app. No customer account. No blind dispatch.

Start Free Free during beta. No credit card required.
Try a Test Call No app required for the customer.
Technician viewing a customer's appliance through a live ServiceCam video call
A customer shows the problem with their phone while the technician views it remotely.

A clearer first look

Stop dispatching technicians with half the story.

Customers do their best to explain what is wrong, but descriptions over the phone are often incomplete. A quick video call gives your team a clearer picture before anyone drives to the job.

  • See the actual problem
  • Find the model number or error code
  • Check access and installation conditions
  • Send the right technician
  • Bring the right tools and likely parts
  • Reduce unnecessary return visits

How It Works

One link. One quick call. A better-prepared visit.

  1. 01

    Send the customer a link

    Create the service call and send the customer a secure link.

  2. 02

    See the problem live

    The customer taps the link and shares their phone camera. No app, account, or password is required.

  3. 03

    Prepare the visit

    Capture important details and send the technician with better information.

Saved with the job

Keep the important details with the service call.

During the call, your technician can capture the information the team needs before the visit.

  • Customer and job information
  • Photos from the live camera
  • Model numbers and error codes
  • Technician notes
  • Call recordings and transcripts
  • Downloadable service reports

Who It Helps

Built for businesses that send technicians into the field.

HVAC and refrigeration

See equipment, fault displays, leaks, and installation conditions before dispatch.

 Appliance and equipment repair

Check model numbers, error codes, hookups, and visible failure symptoms.
Plumbing and electrical

Review leaks, fixtures, panels, access, and surrounding site conditions.

Property maintenance and restoration

Understand damage, affected areas, access, and job-site needs ahead of time.

Simple pricing

Free during beta.

Create an account and use the complete ServiceCam workflow with no credit card required.

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Paid plans are expected to start at $19 per month after beta. Users will not be charged automatically.

View pricing details

Better prepared from the start

Know what you are walking into.

Start a quick video call with the customer before your technician leaves the shop.

Start Free No credit card. No customer app.