Sign InSend yourself a test camera link
HVAC remote diagnostics

See the HVAC problem before the truck rolls.

ServiceCam gives HVAC service teams a browser-based customer camera link for visible triage, live technician guidance, and cleaner ticket documentation.

Try Free for 7 DaysSend yourself a test camera link
Pre-dispatch viewLook at the thermostat, unit, panel, condensate line, filter, coil access, or visible install condition before assigning the call.
No customer appThe customer opens the secure link in the phone browser and points the camera where the technician asks.
Ticket proofKeep captures, recordings, notes, and handoff context tied to the same service record.

Where it helps HVAC teams

Use ServiceCam when the first question is visual: no-cool calls, error codes, thermostat setup, clogged or frozen conditions, condensate problems, filter access, outdoor unit conditions, installation concerns, and customer-reported equipment behavior that needs a clearer first look.

Better dispatch notes

The office can capture model numbers, visible site conditions, photos, and call notes before the visit. That gives the technician better context and gives managers a cleaner record if the call turns into a callback, warranty discussion, or escalation.

Built for customer cooperation

Customers do not have to install a meeting app or create an account. They tap the link, grant camera access, and follow the technician's directions while the team saves what matters.