These terms govern access to ServiceCam remote diagnostics, related support workflows, and recurring billing for the ServiceCam subscription offering.
ServiceCam provides remote diagnostics, service communication, session recording, and related workflow tools for business use. Account owners are responsible for maintaining accurate business and contact information and for controlling who may access their workspace.
By adding a payment method or starting a paid plan, you authorize ServiceCam and its payment processor, Authorize.net, to validate the payment method and process recurring subscription charges or other authorized charges connected to your account.
Payment method entry is performed through hosted payment components so ServiceCam can keep raw card data outside its own systems.
ServiceCam paid plans renew automatically based on the plan interval shown at signup or in the dashboard until canceled. You may cancel from the dashboard or by contacting support. Cancellation stops future renewal charges but does not automatically reverse already processed charges for the current billing period unless required by law or an approved refund policy.
Promo or trial access may allow limited use before paid billing begins. Once trial access ends, live-call access may be restricted until a valid payment method and active billing status are restored.
Refunds, if offered, are governed by the current Payment Policy. If you believe a charge is incorrect, contact support@servicecam.pro promptly so the issue can be reviewed before filing a dispute or chargeback.
ServiceCam may retain account, session, and billing records reasonably necessary to investigate billing questions, prevent fraud, or respond to disputes.
Privacy Policy: https://servicecam.pro/privacy
Payment Policy: https://servicecam.pro/payment-policy
Plan details: https://servicecam.pro/pricing
