Feature
Remote video diagnostics that help service teams see the issue before dispatch.
ServiceCam gives technicians a browser-based way to inspect visible conditions, guide the customer camera, and document the service record while the problem is still in view.
Fewer blind dispatchesSpot visible failures, model details, and install conditions earlier.
Live technician guidanceDirect the customer to the right angle instead of guessing from a photo thread.
Cleaner service recordSave notes, captures, and related files from the same workflow.